From pen and paper to Onix Inspect
About Bilfinger E&M Nordics
While some still miss filling out the paper reports over a cup of coffee, the employees at Bilfinger E&M Nordics have to admit that Onix Inspect is more efficient and has quite a few nifty features.
Having a self-produced database in Lotus Notes, Bilfinger Engineering and Maintenance (E&M) Nordics realized they needed something more professional to keep track of their data.
The company was also using paper checklists and inspection reports, meaning they were dragging a massive pile of paper to inspections. The reports would then be completed and sent when the inspector returned to the office – and if they had to travel far to the inspection location, that could mean more than a week’s wait before the customer had the finished documentation in hand.
QR code enthusiasm
No suppliers without Onix
As a self-proclaimed representative of the company’s older crowd, it’s with a slight apprehension Mørch praises Onix.
“It’s definitely faster and more efficient than the old way. But learning a new system is always a bit painful when you get older, and it gets worse before it gets better. The younger inspectors love it, but some of us need more time than others.”
He does, however, praise the support Onix provides and the fact that they have one specific contact person that always helps out gives training to those who need it and solves any problems that should appear.
Despite the nostalgia, he can’t hide his enthusiasm when talking about some of his favorite things about Onix.
“The absolute best part is when suppliers also use Onix. It saves us an extreme amount of work when we get all the documentation straight into the software whenever we buy equipment. That is such an advantage that if the supplier doesn’t use Onix, we take our business elsewhere.”
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