From
82€
pr. month, billed annually
Talk to sales
Explore answers to some of the most frequently asked questions by prospective Onix customers.
Onix Work is the only platform that lets the entire equipment value chain (equipment owners, inspectors and suppliers) collaborate in one place.
Unlike other equipment management software, Onix Work is not locked to a single inspector, supplier or stakeholder so data is accessible, consolidated, and always within the user’s control. An Open API allows for seamless integration with existing systems, and easy collaboration between stakeholders.
The platform’s automated compliance tracking, real-time data access and intuitive design make it simple to manage and maintain safety standards.
Onix Work is an equipment compliance management system (ECMS) that allows equipment owners/users, inspectors and suppliers to store, manage and share equipment data for safety and compliance.
The Onix Work platform consists of an overarching ECMS, four additional user- specific applications (Onix Worker, Onix Tool Store, Onix Inspect and Onix Pick & Pack) and a distribution feature (Onix Express).
Every Onix user has Onix Work, and this is the main center for data to be accessed and managed. Onix applications receive data from, and feed data into Onix Work. Onix Work integrates into existing systems through Open API, and data is shared between chosen stakeholders within the equipment value chain through the cloud.
The software has online and offline capabilities, along with adjustable user settings to enable tailored data access for specific roles.
As a result, Onix Work puts vital information and reporting tools in the hands of those who need it for improved workflows, and safer workplaces.
The applications you need will vary depending on the roles and responsibilities within your business.
Onix Work has four user specific applications. Onix Worker and Onix Tool Store are designed to meet the needs of equipment owners/ users (link to segment landing page). Onix Inspect is designed for equipment inspectors (link to segment landing page). Onix Pick & Pack is designed for equipment suppliers (link to segment landing page).
When you get started with Onix Work (link to contact form), you will meet with the Onix sales team who will get to know your needs and recommend the correct plan and applications for your business.
Onix offers four pricing plans: Start, Grow, Professional and Enterprise. These price plans vary to meet the needs of your business structure and ambition level.
The Onix sales team will set up a call to understand your aims and offer a tailored price plan with the functionality that’s right for you.
Price plans start at a certain level based on the scale of users and range of applications needed. The sales team will help you find a plan that is tailored to your specific needs.
Onix sees many customers expand their use of Onix Work as they realize the benefits for their business. Onix plans can be expanded at any time to include additional users, applications and products. Subscriptions are billed annually.
Onix does not offer the option of a free trial. That’s because the quality of the product is high and the entry cost to the software is comparatively very low.
For Onix customers to experience the full benefits of the software, they need to make a commitment to process change and improvement. This is best achieved through a longer-term subscription and not a short-term trial. Experience has shown that when users commit to Onix, they see significant value in equipment control, time saving, cost saving and peace of mind.
Onix offers a tailored onboarding process for new customers.
After building a plan that suits your needs with the Onix sales team, the customer success team will begin implementing an onboarding plan.
Like the Onix subscription, it will be tailored to the needs of your business and will ensure that you receive the tools and support you need to realize the benefits of Onix Work.
Onix has a dedicated customer support team that can help with general and technical questions. Simply email support@onix.com with a short description of your query and the team will get back to you as soon as possible.
Support queries are actively monitored 12 hours per day on weekdays.
The Onix technical development team are always glad to hear your suggestions and queries. Through Onix Community, you can contact the technical team as well as access information and support documents.
Onix follows the latest best practice in software security and data handling.
Onix Work is built in the Microsoft Azure Cloud Service Model and is further protected by Microsoft Defender. All data is instantly backed up and encrypted, with keys and certificates protected by Microsoft Azure Key Vault.
The software has multiple access control measures including privilege control, user authentication and SSO login to keep your valuable data secure.
Yes, Onix complies with the General Data Protection Regulation (GDPR) and follows the latest best on data protection. Read more on privacy and data protection here.
