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Overview 

About AAK Safety 

AAK Safety is the Nordic leader in fall protection training, inspection and equipment supply. Founded by some of Norway’s strongest mountain climbers in the climbing mecca of Åndalsnes (home to Trollveggen), the company is deeply connected to its sporting roots.

Since 1987, the expert team at AAK safety has been sharing its knowledge on safe work at heights across a wide range of industries including energy, maritime, offshore, power and public services. The team, which had the first ever certified belay leaders in Norway, offers training and advisory services to customers as well as supplying and inspecting fall protection equipment. In its 30-year history, AAK Safety has been at the forefront of developing practices that have contributed to safer work at heights.

AAK Safety training course.

AAK Safety offers expert training for specialist work at heights.


AAK Safety and Onix 

  • AAK Safety has been focused on constant improvements and saw the need to digitalize its processes for equipment documentation and management.
  • AAK Safety responded to a customer request to provide documentation through Onix Work in 2016.
  • Since then, AAK Safety has committed to using Onix and has seen the benefits across its supply and inspection business.
  • AAK Safety now generates and delivers all equipment documentation to customers using  Onix Work and Onix Express, conducts inspections using Onix Inspect and is an Onix Partner.
  • The result has been improved control over equipment history, time saving for inspections and improved customer experience.


Problem

Supplying and inspecting fall protection equipment requires a lot of documentation. All equipment needs to be delivered to customers with the correct documents such as the declaration of conformity. Its origin, history and documents need to be easily accessible and stored for ten years. When inspecting, documents need to be delivered that certify the inspection and can be kept by owners to demonstrate compliance with relevant regulations.

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These piles of documents cause headaches for AAK Safety as a supplier and service provider, and for customers who need to access and manage them as equipment owners. Creating, storing and managing documents is time consuming and complex. Finding a solution to these challenges that would improve operations and customer experience was a priority for AAK Safety.

As a company with its roots in the climbing scene, that prides itself on constant innovations and knowledge sharing, the team were open to all options. When a customer asked AAK Safety to explore Onix as a digital tool to tackle paperwork, the team jumped in with both feet.


Solution 

AAK Safety began exploring  Onix Work to generate and deliver documents to customers on the supply side of its business. The company stocks over 4,000 different types of fall protection equipment and delivers it with documentation to customers all over the Nordics. With Onix Work and Onix tools for suppliers, the team could register equipment, generate documentation and deliver it all in one place.

Onix Express

Onix allows suppliers to provide digital documentation to customers. 

AAK Safety now uses Onix Work for all its supply work, delivers documents in Onix Express to give customers easy access, and even provides products with Onix Tags by customer request. These customers can then scan equipment and gain instant access to all documents and records.

The team has also implemented digital solutions for inspection work using Onix Inspect. When on customer sites or in the AAK Safety workshop, they complete inspections on tablets using pre-prepared checklists. Images can be added and documents generated that are easily accessible in digital formats for customers.

 

Result

AAK Safety has seen many benefits after the switch from manual tools to Onix. These include:

  • Improved service for supply and inspection customers with faster turnarounds and digital documents easily available for viewing and storage.
  • Time saving on inspections and in the preparation of documentation for equipment delivery.
  • Simplifying of internal processes to help expert employees focus on what they do best – offering the leading training, services and products for fall protection.
  • Improved overview of which equipment customers have. This helps AAK Safety to easily contact customers if there are updates to use guides or recalls.
  • An extra level of security for equipment compliance with documentation available and stored digitally.
  • An even stronger focus on improvements in the digital space that keep AAK Safety ahead of the field when it comes to expertise.
  • The ability to act as a compliance partner for customers and to help them store and manage equipment record and documentation better.


     

 

“We chose to use Onix in a time of change. The requirement came from customers, but we quickly saw the benefits for AAK Safety, and it’s been a success ever since.” 
Ynge André Grüner, Managing Director, AAK Safety

 

It is these benefits that have led AAK Safety to become a partner and reseller of Onix products. That means they can support customers to implement digital processes that can help with their equipment management. This development has been natural for AAK Safety, as a company that focus on building competence and sharing knowledge – central values taken from its roots in the climbing community.

Yngve André Grüner is a key proponent of learning from others and adopting new technologies and practices when they offer potential for improvement. He concluded that:

“Every company that owns products that need inspecting will benefit from using Onix. And every company has tools that Onix can be used for.”
Ynge André Grüner, Managing Director, AAK Safety

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